Barbra B
SALEM, VA | 2020 Buick EnvisionOctober 15, 2026
I brought my car in with no dashboard electrical system. Austin kept me informed about what was going on and what they could do to repair my Buick Envision. He was upfront in letting me know that they had to order a part which would take a day to get. He called me early the next morning to also let me know that the system they needed to reprogram the new part was down and they would have to wait for it to be available. That meant another day without my car but he didn’t hesitate in letting me know what was happening. I had a rental car and I really appreciated his upfront communication. Keep him around! He called the next day to let me know my car was ready and that was early in the morning too. I appreciate a business with this type of employee. I have never done business with Bergland before, but this experience will bring me back.
Rusty L
DUBLIN, VA | 2026 Chevrolet Silverado 2500 HDOctober 13, 2026
Service was completed in a timely manner. The completed service was also high quality which is the most important.
Jennifer A
ROANOKE, VA | 2015 Buick EncoreOctober 9, 2026
Everyone was really informative, prompt, and polite. A pleasant experience, even with a car repair!
James E
CALLAWAY, VA | 2023 Buick Encore GXOctober 9, 2026
The service was quick
Charles E
ROANOKE, VA | 2024 Chevrolet ColoradoOctober 5, 2026
Quick and efficient.
William M
CALLAWAY, VA | 2026 Chevrolet Silverado 2500 HDOctober 2, 2026
I had an appointment to see a 2024 Chevy truck but it was sold before the appointment and no one called me to tell me that they had sold it. So I ended up getting a new truck
Abney S
ROANOKE, VA | 2019 Chevrolet TahoeOctober 2, 2026
Sean was very responsive , giving feedback during the entire process.
Moncie D
TROUTVILLE, VA | 2026 Chevrolet Silverado 1500September 29, 2026
Oil change and inspection two hours .. asked for tire rotation told don’t need it …
Anne W
ROANOKE, VA | 2024 Chevrolet TrailblazerSeptember 28, 2026
I had to have my car towed in because it would not start for me where I was.
Jeffrey W
Moneta, VA | 2006 Chevrolet TahoeSeptember 28, 2026
Another great experience from the service department